Active-IT Support

Looking for worry free working?

We created Active-IT Support to provide quality service and peace of mind for businesses in Hampshire and Dorset.

We guarantee a 24 hour response on all PC's and a 4 hour response on servers for Credit and contract customers. We guarantee a reliable, professional service based on many years of industry experience.

Active-IT contracts.

We offer a free network health check with our support contracts so we can identify possible ways to improve your IT systems and make suggestions based on the review.

Advantages: Same cost every month, Free call out, Free network health check

Active-IT Pay As You Go.

Pay for support as and when you need it.
Advantages: Flexibility if your support needs are low

Active-IT LiveSupport

Our customers can benefit from instant hands-on support via our web based remote control system. Active-IT LiveSupport can be accessed here

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Frequently Asked Questions

What is covered?

We cover any device on any system, including laptops and PDA's for the following:

    * Hardware Configuration (PCs & Servers)
    * Software Installation (PCs & Servers)
    * Systems Administration
    * Virus detection & removal
    * Communications
    * Networking
    * Remote working

How do I choose the best option for me?

If you would like more information on the different support options, or help choosing the best option for your needs, please contact us

Can you supply references?

Yes. We would be happy to provide references on any of our services.

What our customers say:

"We have no IT professional in the company - Active-IT Support is vital to our day to day operations and we are definitely getting value for money."
Julie Thornley -Nikomed Limited

"We were able to customise our package offering us cost effective peace of mind."
Victor Paget -CV Paget & Co Ltd