Computer and IT Support

Every business is unique in terms of it's IT setup and support requirements. We offer a range of support options that can be tailored to suit the needs of your business.

Overview

Rendili IT Support offers complete and effective support solutions including:

• Hardware Configuration (PCs & Servers)

• Software Installation (PCs & Servers)

• Systems Administration

• Virus detection & removal

• Communications

• Networking issues

• Telephone based support for remote workers

Service Options

Full Contract

A full contract will cover your workstations and server(s) fully as well as any connected devices, such as printers and ADSL modems. This includes backup monitoring and security updates to servers as well as any ad-hoc support issues for total peace of mind.

In addition, contract customers also get:

• Guaranteed response times (4 hour response time with servers and 1 working day response for workstations)

• System health checks

• Discounted rate for other Rendili products and services including consultancy, website development and our web Content Management System, Cosmos.

• Priority over non-contracted clients

Partial Contract

A partial contract enables you to cover your critical machines with our 4 hour response time and priority service and keep any non-critical machines on a pay-as-you-go. This offers a flexible and affordable solution.

Pay As You Go

A flexible support option.

What our customers say:

"We have no IT professional in the company - Rendili's comprehensive IT support package is vital to our day to day operations and we are definitely getting value for money."

Julie Thornley -Nikomed Limited

"We were able to customise our package offering us cost effective peace of mind."

Victor Paget -CV Paget & Co Ltd